Legal
Privacy Policy
Privacy and data handling details for Build It Medical website visitors, enquiries, and digital services.
Privacy Policy Version 2.1.
We are committed to protecting and respecting your privacy. This privacy policy, together with our terms and conditions, is intended to help you understand what data we collect, why we collect it, and what we do with it.
For the purposes of data protection law, the data controller is Build It Medical Ltd. Our nominated representative for data protection matters is Alastair Buick.
1. Definitions
The following terms have the following meanings in this privacy policy unless the context requires otherwise.
- Act means the General Data Protection Regulation and related UK data protection law.
- Contributions means material contributed to our site by you or other users including, but not limited to, textual content, images or video.
- You and Your means the users of our site.
- We, Us and Our means Build It Medical Ltd.
- Our Site means builditmedical.com.
- Personal Data means data about a living individual who can be identified from that data or from that data together with other information in our possession or likely to come into our possession.
- Usage Data means data collected automatically through use of the service or its infrastructure, for example the duration of a page visit.
- Data Controller means the person or organisation that determines the purposes for which and the manner in which personal data is processed. For the purposes of this privacy policy, we are the data controller.
- Data Processor means any person or organisation, other than an employee of the data controller, who processes the data on behalf of the data controller.
- Service Provider means a data processor.
- Data Subject means any living individual who is the subject of personal data.
2. Information We May Collect
While using our services, we may collect information in order to provide a better service to you and all of our users.
Information you may give us includes:
- Contact details such as name, address and email address.
- Profile information such as biography, place of work or study, speciality, areas of interest, and links to social or professional accounts where you choose to add them.
- Information you submit through communications, forms, or other interactions on our site.
- Records of correspondence when you contact us.
Information we may collect from your use of our services includes:
- IP address, browser type, operating system and related technical information for administration and service improvement.
- Cookies and similar technologies to improve our site, store preferences, speed up searches and recognise returning users.
- Geolocation data where relevant for preferences or service operation.
- Tracking links used to understand how users arrive at our services through partners or campaigns.
- Activity data such as visits, traffic patterns, communication data and resources accessed.
3. How We Use Information
We may use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and your device.
- To provide information, products or services that you request from us, or which we believe may interest you where you have consented to such contact.
- To provide and maintain our services.
- To enable participation in interactive features when you choose to do so.
- To provide customer support.
- To analyse and improve our services.
- To monitor usage and detect, prevent, and address technical issues.
- To notify you about changes to our services.
4. How We Share Information
We do not disclose information about identifiable individuals to advertisers. We may provide aggregated information about users for service and audience analysis.
Payments for subscriptions or products may be conducted through third-party payment providers. We do not store or process credit or debit card details directly. Where such providers are used, data shared may include:
- Email address.
- Submitted location data such as country or address.
- IP address.
- Geolocation data.
We may also use third-party services for infrastructure and email delivery, including Amazon Web Services, where your email address, name, email content, IP address or related service data may be processed to operate our services.
5. Where We Store Personal Data
We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.
Information you provide may be stored on secure infrastructure, including Amazon Web Services. Where you have chosen a password that enables access to certain parts of our site, you are responsible for keeping this password confidential.
Transmission of information over the internet is not completely secure. Although we take reasonable steps to protect personal data, any transmission is at your own risk until it reaches our systems.
We may process personal data under legitimate interests where necessary for fraud prevention and related verification activity.
We may retain data relating to active users. Where we do not record activity for an extended period, we may delete personal data in accordance with our retention practices.
6. Managing Your Information
You may be able to manage your personal information through profile settings where available.
You have the right to request a copy of your personal data in a commonly used electronic format. We may charge a reasonable fee for requests that are manifestly unfounded or excessive, particularly if repetitive.
If you wish to have personal data removed, you may request deletion of your account or relevant data by contacting contact@builditmedical.com.
We aim to respond to such requests within one month of receipt.
Please be aware that information published on our site may be indexed by third parties such as search engines, and we cannot control how long that external indexing persists.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by using the preferences made available in our forms or by contacting us at contact@builditmedical.com.
7. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@builditmedical.com. Build It Medical Ltd is registered in England and Wales under company number 13118815.